253 views
New Reviewer
0 comments

1. I typically wear a size 14 so I ordered a size 16 to be safe (you can always take it in). I couldn't even zip the dress. Their policy states that there is an extra allowance in the seams for minor alterations but the extra allowance in the seams is not sufficient. First issue with their customer service as was stated in their return policy.

2. Also, I ordered this dress in silver and the color of the lace was more of a green and the dress is more of a pinkish grey. Regardless, the lace and dress do NOT compliment each other. (see attached photo)

3. Finally, customer service is not honoring the return policy stated on the website. I have sent pictures to them, explained the issues thoroughly and followed their refund

Order with caution!

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $135.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

JJsHouse Reviews

  1. 430 reviews
  2. 164 reviews
  3. 85 reviews
  4. 50 reviews
  5. 53 reviews
JJsHouse reviews