No return policy despite their site saying so. They sent a dress that was way too small in hips and GIGANTIC in bust.
Horrible. And no refund. Said it was "made to order." No one asked my measurements - just provided a size chart like all other clothing websites. Totally disgusted and out $149.
I complied with all the requirements for a return listed on their site and no refund. These people are in China and that is not obvious when you order. They are just ripping off customers.
You might be lucky if you are a string bean and willing to get it adjusted by a tailor. Bigger ladies DON'T ORDER!!
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Return, Exchange or Cancellation Policy.
JJsHouse Cons: Customer service and refund policy, Service.