We purchased three dresses all girls size 12. One fit and two did not and the sizing was way off on them.
I paid 40 dollars for shipping. JJS House wanted photos of my child in the dresses (weird) to show them. They then denied my claim, kept my money and my shipping costs. That is the worst return policy on face of planet.
DO NOT ORDER from them.
Or if you do,make sure you bust a zipper and then return and claim the product was defective. ON a side note, the dresses are nice, but the return policy is draconian.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $120.
Preferred solution: Full refund.
JJsHouse Cons: Return policy and lack of communication, Cant return the goods.