PLEASE PLEASE PLEASE DO NOT SHOP WITH THEM THEY ARE THEIFS AND CRIMINALS
This is the worst service I have ever received. I will never online shop with them again.
I noticed the order was taking ages (this was at 2 weeks) I contacted them and they said they haven't been shipped yet and will be soon. This was NOT good because they wouldn't make it for the wedding, so I just to cancel this order before they were shipped, I was told I would not be refunded.
I then questioned what if I don't like them? or they are uncomfortable? or they don't fit? I was told I am not entitled to any form of refund.
THEY ARE NOT FOLLOWING global / International consumer guidelines. This is ILLEGAL.
The package finally came from China!! They said that I could not cancel due to the shoes being individually made, isn't every shoe made individually?
What I received was a cheap, plastic looking pair of shoes that smelt of cheap rubber, I would say around the $15 mark in price, These cost me $135.00!!!!
THESE ARE THE WORST QUALITY OF SHOE I HAVE EVER SEEN.
This is theft, they DO NOT STATE or make it clear ANYWHERE when purchasing these shoes that refund/ cancellation is not possible, when you online shop you need to have the option that refunding is possible.
A wedding is a very stressful event and their store does not help with that.
PLEASE DO NOT SHOP WITH THEM! THEY ARE THEIFS AND CRIMINALS !!!
Product or Service Mentioned: Jjshouse Shoes.
Reason of review: Bad quality.
Monetary Loss: $135.
Preferred solution: Full refund.
JJsHouse Cons: Refund policy.
Store Location: Sydney, New South Wales