I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...Read more
Jjshouse - Don't waste your money!
The dress is awful. I've emailed them several times. Their so-called resolutions are to take it to a tailor, except a refund ranging from 20 to 30 or 35%, or getting a discount of 35%. The draft dress was in such bad shape when it arrived the Taylor won't be able to...Read more
I bought a dress on 9/9/17 to wear to a wedding. I waited with great excitement for the dress. When I received the dress and inspected it, it was an absolute mess!!!! The top of the dress had all these embroidered applique flowers and vines on the top front on back...Read more
- Love the styles
I didn't like
- Customer service
- Customer service and refund policy
- Bad tailoring
Jjshouse - Bridesmaids Dresses maid wrong
I ordered 3 junior bridemaid dresses for my wedding. Only 1 of the 3 looked like the picture. When I emailed them, they said it was made the way it was suppose to be and offered me 15% off my next purchase.
Jjshouse - Return
THEY WILL NOT RETURN MY MONEY. they have a weird number so I can’t call and over email they are saying I can’t return even though I didn’t even open anything. I had my plans canceled so I don’t need the dress I ordered. DONT ORDER FROM THEM.
Jjshouse - Dresses to big won’t return my email
I bought 2 little girl dresses in white size 10 and they were too big. So I emailed them and they said they would get back to me in 25hrsIts bern a week and I have emailed them but nothing I want my $160 back!!! What can I do now?
Jjshouse - Refund
I can't contact this company by phone to request a refund. The dress was wrong size, style, and fabric! Nothing like what I seen online. I am an unhappy customer.
120$ Wasted on a dress that looks nothing like site dress very poorly imitated. If we had more money and time they wouldn't be worn. I will never order from these guys again as u can see our dresses was a nite mare. I got turned away 4 times to fix cause it cost to...Read more
- Items look nice in the pictures
I didn't like
- Custom sizing not custom
- I felt scammed
I absolutely had to share the positive experience my daughter had when ordering from JJsHouse. We ordered a dress for her on August 15th and received it on August 23rd! The dress was for a Sorority event; not for a wedding. We picked a dress that had to be custom fit...Read more
- Dress came fitting perfectly
My daughter and I needed to buy dresses for my brother's formal wedding and the dress on the site were beautiful. We measured and remeasured our sizes and ordered the gowns based on the chart for each dress on JJ's site. We ordered them during Hurricane Irma from...Read more
I didn't like
- Return policy
I purchased my usual dress size which was within the sizing chart provided for US customers. I was hesitant to purchase but the reviews were good. I checked the return policy and it says items can be returned within 7 days. I thought fine, so I ordered the dress. The...Read more
This company lies about their return policy. They state you can return within 7 days. I received 3 dresses, 1 did not fit correctly, 1 came in a totally different color then what I had ordered. I have been trying to return all 3 as they did not work out and all they...Read more
I didn't like
- Dishonest company
I ordered 4 dresses for my sons wedding. Their sizing is not US sizing (probably 2 sizes smaller - at least- than US sizing). No where on their site do they state that the dresses are coming from or made in CHINA! When the dresses arrived there was no "return shipping...Read more
Please DO NOT buy from this site!!! The dress I ordered was beautiful and very well made...but it didn't come close to fitting me. I was honest and let them know that I must have made a mistake with the size and asked to return it. Please note that all my dresses are...Read more
Do you have something to say about Jjshouse? What happened? What can we help you with?