Show reviews that mention
dress order return size refund money customer customer service service dresses
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Need to return dress

The number has restrictions and can't take my call.
View full review
ID
#1900066 Review #1900066 is a subjective opinion of poster.
Preferred solution
Full refund

JJsHouse - No answer

I looked at my shipment y'all sending me the same black robes when I ordered black n Fido's pink my name is Elaine Vaughn
View full review
ID
#1900021 Review #1900021 is a subjective opinion of poster.
Location
San Pablo, California

JJsHouse - I have questions in regards to my order

My question is what kind, style and color of shoe or sandal do I wear with this dress. My order number is 9429772375. Please let me know as soon as possible. Thank you Angie Lang
View full review
ID
#1899932 Review #1899932 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Like the dress

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Wrong order

4.5
Details
JJsHouse - Wrong order
i made my order but received a wrong color(petal) was send . my order was as attached below it says Dusky pink

User's recommendation: good.

View full review
ID
#1899724 Review #1899724 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Wrong order

JJsHouse - Wrong order
I made my order and was received wrong colour dress
View full review
ID
#1899722 Review #1899722 is a subjective opinion of poster.
Location
Wolverhampton, England

JJsHouse - Non delivery of shoes

1.0
Details
I ordered men's shoes almost three weeks ago and have never received them. I did receive an email on the date of order, with a confirmation number and the amount they charged my card, yet never received the shoes. In trying to contact the company, they want to know who you are and what you want, before giving any contact information. I called the UK number and all I get is a recording stating that the person I am looking for in unavailable.

User's recommendation: Do Not Purchase Anything From JJ's House!

View full review
ID
#1899130 Review #1899130 is a subjective opinion of poster.
Location
Eugene, Oregon

JJsHouse - Return item

Need to return, item does not work
View full review
ID
#1898612 Review #1898612 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Wrong order

Wrong order received i am very upset Ive been waiting almost 4 weeks it was supposed to be a birthday gift for my sons 18th birthday
View full review
ID
#1897363 Review #1897363 is a subjective opinion of poster.
Loss
$22
Preferred solution
Deliver product or service ordered

JJsHouse - No one is answering phone at customer service

It says on website that there is a phone number for customer service but no one will answer to help. I need help please call

User's recommendation: Show chart too big.

View full review
ID
#1896494 Review #1896494 is a subjective opinion of poster.
Location
Wildwood, Florida

JJsHouse - Didn't receive my refund

1.0
Details
Its been two months and I still havent received a refund for a dress I sent back

User's recommendation: It’s been two months and I still haven’t received a refund for a dress I sent back.

View full review
ID
#1895154 Review #1895154 is a subjective opinion of poster.
Location
Ripon, Wisconsin

JJsHouse - Return item

I'm waiting on response from JJ House
View full review
ID
#1886405 Review #1886405 is a subjective opinion of poster.
Product
Jjshouse Shoes
Preferred solution
I want to exchange the shoes that I purchased for a larger size and a wider size

JJsHouse - Where is my dress

Never recived an email about my dress ,
View full review
ID
#1884877 Review #1884877 is a subjective opinion of poster.
Location
Macon, Georgia
Service
Jjshouse Shipping Service
Pros
  • Order never received
Cons
  • Not custom made
Loss
$158
Preferred solution
Deliver product or service ordered

JJsHouse - Return item

2.0
Details
I have been trying to contact them for 4 days regarding a return. They have ignored all phone calls and emails! I will be taking further action!

User's recommendation: Do NOT order from Jjs House EVER!

View full review
ID
#1883726 Review #1883726 is a subjective opinion of poster.
Product
Jjshouse Mother Of Groom Dress
Pros
  • Huge selection
Cons
  • Do not follow their own return policy
  • No customer service
Loss
$337
Preferred solution
Full refund

JJsHouse - I need to talk to a person

I need to talk to a person to see if my payment went through because I paid with a credit card when I ordered my dresses.

User's recommendation: Have an option to talk to someone.

View full review
ID
#1883017 Review #1883017 is a subjective opinion of poster.
Loss
$932
Preferred solution
Check to see if money went through

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

JJsHouse - My Order said returned to shipment

2.1
Details
JJsHouse - My Order said returned to shipment
JJsHouse - My Order said returned to shipment
JJsHouse - My Order said returned to shipment
Hi I ordered at your website. Here's the details of my order SHIPMENT NOTIFICATION Order No: 6785096479 Order Date: 2020-03-02 14:28:05 Tracking number: 5078698376 Track this order: Go to DHL My problem is DHL did not contact me that I need to pay custom in order for me to received my package. The problem now is DHL send back my order to the shipper. I track my order and it says that RETURNED TO SHIPPER. Here is the DHL Tracking number. 5078698376 Is it possible to send it back to me again my order. Please do help me. Thank you.
View full review
ID
#1882110 Review #1882110 is a subjective opinion of poster.
Loss
$370
Preferred solution
Deliver product or service ordered