Jjshouse - Dress Review

I ordered a dress for my daughter to walk in a wedding from JJ's House. I measured her and ordered the dress size that was specifically for her measurements. I read the return policy and understood that I would get a refund or return if the dress didn't fit correctly....
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ID
#998104 Review #998104 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy

Jjshouse - Wedding Dress Review

Jjshouse - Wedding Dress Review
I got my wedding dress from JJ's and I had not one problem. I even waited way too long to order it. They promised I'd have my dress with custom sizing no later then the week of my wedding. It was absolutely gorgeous. The dress fit perfectly and I looked *** good.
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3 comments
#1351551

I want to buy a gorgeous mother of the groom dress and jacket but after the most negative feedback I've changed my mind,my only son is getting married in the spring next year I'm so so very disappointed.PA

#1279507

Is there a phone number to this place ive ordered paid and no response

#1275144

wow this is helpful i live in mi and I'm getting married in June so nervous to order offline but after reading this I think I will give them a try. How long did it take and how was the quality of the dress if you dont mind me asking? Thanks in advance if u can help

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ID
#995448 Review #995448 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Good quality

Dont be taken!

I would not use this company at all. I had an issue with the dress I purchased and I contacted the company for a refund well within the time frame they specified in their return policy. The response that I received from the company was that they could not refund the money back but would give a 20% coupon towards another purchase or 10% of the value back. The company’s return policy clearly states if there is an issue and the dress is in its original condition that it could be returned. All I would be responsible for is the shipping cost. The company’s representative stated I misinterpreted the policy. This company plays on words when it comes to their so called return policy and has no customer service at all. I would not recommend this company to any one under any circumstance. Please read all the reviews of the so called customer service of this company as all complains are identical to mine. Now comes the company’s generic response and apology…
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1 comment
#1274612

Please, please, please go on econsumer.gov and report them. Maybe if enough of us do it, we can have them shut down!

ID
#995146 Review #995146 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Take your money and dont care about their customer
Reason of review
Poor customer service
Loss
$130
Preferred solution
Full refund

Jjshouse Dress Review

Worst online experience! Wrong color, won't exchange the dress , horrible customer service. NEVER again!
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ID
#991628 Review #991628 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised
New Reviewer

Resolved: Don't BUY!

The sizing is way off; small ... and they aren't kidding ... no returns, even on standard sized orders. The return request response amounted to , we'll give you a 10% of price to have the sizing fixed ... Much too great an error to be fixed with a size adjustment. This...
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Resolved
ID
#991441 Review #991441 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Wrong size no refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$135
Preferred solution
Full refund
New Reviewer

Terrible customer service and return policy

they sent me the wrong dress and when I submitted a ticket to return they said that it wasn't there fault they made the wrong dress and that they would offer a 10% refund or a 20% coupon. Why they wouldn't let me return it out of my own pocket and let me reorder I...
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1 comment
#1423307

BAD Company! Buyer Beware!

A dress I ordered for my 6 year old Grand Daughter was too small. They want me to prove it by sending pictures of the situation. I am NOT going to send pictures of my 6 year old Grand Daughter, in a too small dress, to them! That is perverted!

They could share those pictures for the world to see!

They refuse to email me a return label or their return address. DO NOT ORDER FROM JjsHouse!!!!

ID
#986905 Review #986905 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Clothing
Cons
  • Return policy and customer service
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund

Jjshouse Wedding Veil Review

It's is scam,please don't order from this company
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ID
#984964 Review #984964 is a subjective opinion of poster.

Jjshouse Dress Review

Rip off company bought standard dress size by chart. Received the wrong color from model and was told it depends on computer. No returns or refunds!!! No phone no. Or address to return!!!
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ID
#981450 Review #981450 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised

WARNING DO NOT GO NEAR THIS COMPANY

I ordered some dresses bigger than my required size due to siz9ng system. Arrived in the worst packaging for expensive dresses. Tried to return them. Contacted their customer service rep, Jessica Liao responded. Quite a few times actually. Then when I asked for address...
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ID
#978483 Review #978483 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • All
Reason of review
Return, Exchange or Cancellation Policy
Loss
$288
Preferred solution
Full refund

Jjshouse Dress Review

The dress is gorgeous that I ordered. The workmanship is superb. This company does it right. I am very impressed. I am telling my friends about this company. I wish I had known about it 10 months ago when we were shopping for bridesmaids dresses and wedding dresses. But will continue to shop in the future.
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ID
#969780 Review #969780 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Good quality

VERY DISAPPOINTED BRIDAL PARTY~

JJsHouse - VERY DISAPPOINTED BRIDAL PARTY~
JJsHouse - VERY DISAPPOINTED BRIDAL PARTY~
JJsHouse - VERY DISAPPOINTED BRIDAL PARTY~
JJsHouse - VERY DISAPPOINTED BRIDAL PARTY~
120$ Wasted on a dress that looks nothing like site dress very poorly imitated. If we had more money and time they wouldn't be worn. I will never order from these guys again as u can see our dresses was a nite mare. I got turned away 4 times to fix cause it cost to...
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2 comments
#1435060

Major problem is the collar isn't shaped right and the straps are lopsided.

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Featured
ID
#969090 Review #969090 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Items look nice in the pictures
Cons
  • Custom sizing not custom
  • I felt scammed
Reason of review
Not as described/ advertised
Loss
$240
Preferred solution
Let the company propose a solution

Jjshouse Wedding Dress Review

Am very upset about my order. They send me the dress different sizes ,i oder the size in centimeters not in Inches plus the quality is poor. Trying to return and chatted with someone from the company ,am still waiting for a answers
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ID
#964810 Review #964810 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised

Jjshouse Dress Review

Thought I was ordering a structured, fitted floor length gown for $125 but received a flimsy dress with thin, stretchy, cheap fabric. Shipping choices were $18 standard and $20 expedited. Expedited still took over a week. Played email-tag for weeks requesting refund directions. Did NOT order a custom size order and yet the best they will do is a 10 percent refund!!!!!!!!!!!
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ID
#963662 Review #963662 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised

Short Review on November 27, 2016

The worst place to buy anything.
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ID
#962492 Review #962492 is a subjective opinion of poster.

Jjshouse Dress Review

Wrong dress I need my money back
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ID
#960113 Review #960113 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised