Lauri W Zwt

Return

I want to return a dress. How can I do that? Its asking me to upload a picture but wont allow the picture that I have to be uploaded. Why do you need a picture for a return?
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Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Kissimmee, Florida

Return item

JJsHouse - Return item
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I sent the returned package on 10/14/20 with the dress to get a credit, so I can buy it in my size for my Son's wedding. I have a tracking number and there isn't information since 10/15/20. It is almost one month and I have not received the refund. Heidi Arroyo 407-334-****
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Anonymous
map-marker Chester, Pennsylvania

My order hasn’t arrived

I ordered 2 dressed on March 28th. Approximately $350 was charged to my Visa card. It's been over a month and my dresses have not arrived. My address is 819 Pennsylvania avenue prospect park, Pa 19076. My email account is dmelbourne@***.com. need the dresses before May 1st. Can you please tell me when they will be delivered. My phone is 215 528 ****.
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Selzer A

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Verified Reviewer

Item not arrived

I didn't receive my order .it's been a long time can u please let me know when ill get my order. It's urgent.
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Faith B Iot

***

My dress still hasnt been shipped and I have prom. I think its dumb and Im pissed off and I want my dress I didnt need them to alter it I had someone to do it here for me
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User's recommendation: I’d order in advance

Oyinkansola O

I am yet to be attended to

i complained that i havent received 2 of my orders and i was told someone would get in touch with me in the next 24 hours. its been days and i havent received anything!
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Loss:
$40

Preferred solution: Full refund

Soltheresa J Lzi
map-marker Jacksonville, Florida

Wrong order

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Why i cant contact noone here customer services is never available no #number to call i need a order cancel if i dont hear from anyone i will dispute this order immediately !!! 1-90*-517-**** Or Theresajackson1984@***.com
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Preferred solution: Deliver product or service ordered

Margarita G Ptl

Questions on a dress I returned and my refund

Wanting to know where my refund is for a dress that was returned. We followed all return procedures properly and still no refund.
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Loss:
$88
Cons:
  • Will not give full refund

Preferred solution: Full refund

Anonymous
map-marker Hammersmith, England

About my necklace order i placed

I placed an order for an Arabic Necklace earlier on today but i typed the name in English. Would that be converted to Arabic please?
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Amywheeler W

Order lost

I am staring to believe this place is SCAMMING people. My order 504065**** has never been recieved.... I odered it first part of Jan. with EXPIDITED (70.00) shipping and it is STILL not here. I want the dresses reimbursed in full... SHIPPING INCLUDED! ITS 3.12.2021 and no dresses! Unexceptable. We ordered these for my daughers wedding Jordan Wheeler jordanmichell36@***.com. Call me PLEASE! I will report this if not. I have tried to call. 907803****. Amy Wheeler
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Loss:
$608
Cons:
  • Not honest
  • Trying to return dress
  • Return policy is absurd

Preferred solution: Full refund

Anonymous
map-marker Palm Coast, Florida

I still don't have a response

Bought shoes wrong size wanted to exchange No answer from company unable to return company does not send returns information
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angelique L Oei
map-marker Conde-Sur-Lescaut, Hauts-De-France

Commande

J'ai passé commande le 23/02/2021 à ce jours aucune livraison et pas de réponse que ce soit par téléphone où par mail
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Loss:
$180

Preferred solution: Deliver product or service ordered

Erskin Cbg
map-marker Detroit, Michigan

Won’t let me call jjhouse to cancel

My sons wedding is this Saturday 27th I ordered my dress while ago paid extra to get quick says won't b here till after wedding it said same day shipping 2to days I want to cancel immediately not happy call me Marci 248 688**** thx u
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Iris P Vjy

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Verified Buyer
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Verified Reviewer
| map-marker Bartow, Florida

Following up refund

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JJsHouse - Following up refund
I sent the suit back by Fedex from August 5, 2020 but I still have not received the refund.
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Preferred solution: Full refund

Anonymous
map-marker Sunset Beach, North Carolina

Never made ordered dress

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Ordered a dress, they never even started it! Hong Kong phone number, have to send email to contact them. After some back and forth communication that took 48 hrs to start, I Got a full refund.
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User's recommendation: Would not order from this company

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