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I purchased 5 pairs of dance shoes from you. they are all a size to large. furthermore I have tried to send them back and I cant seem to find an address to send them to. a sum of $133.00 was charged on my card and the invoice reads $109.00 I need to get this cleared up...
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1 comment
Anonymous
#1641799

Oh dear, I'm so sorry this happened! If you don't mind sharing, how long did shipping take?

I ordered a pair of shoes 3 weeks ago and have not yet received them. USPS tracking is stuck at "pre-shipment". Plus, when I purchased, I selected "super-saver shipping", which was listed at 10-15 business days. But I went to the website again and now it says "10-30 days".

So I don't know what to believe. I'm nervous that I'll never receive them and will have to fight them for a refund.

Review
#1457555 Review #1457555 is a subjective opinion of poster.
Product
Jjshouse Shoes
Reason of review
Return, Exchange or Cancellation Policy
Loss
$133
Preferred solution
i would like to send the merchandise back and get the right size.
1.0
Details
I recently ordered a dress for my daughters wedding they took the money immediately but I had no confirmation of my order, when I tried to contact them I discovered they are in China and the only way to enquire is by email. They respond with poor English and are very...
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1 comment
Anonymous
#1631996

I wish I had seen your response before I ordered a prom dress for my granddaughter. How awful that that they do not let their customers know their location, etc.

Now I know why my order took so long to arrive. Buyers, BEWARE of this business!!

Review
#1450384 Review #1450384 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Reason of review
Bad quality

My order | JJsHouse review

Yes, I need to talk to someone I think I ordered the same thing several times because your site doesn't reply with a confirmation.
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Review
#1448028 Review #1448028 is a subjective opinion of poster.
Product
Jjshouse Website
Reason of review
ordering

Excellent | JJsHouse review from Harlow, England

I bought 5 pairs of dance shoes in different colours for a dance holiday. They all fitted perfectly and I orderd my normal size. I have now ordered a dress for the same dance holiday so fingers crossed. Satisfied customer
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Review
#1440528 Review #1440528 is a subjective opinion of poster.
Product
Jjshouse Shoes
Reason of review
Good quality
DO NOT PURCHASE ANYTHING FROM JJshouse
The audacity of this company! I ordered latin dance shoes. They sent me the wrong pair of heels! They were wedding shoes! So I emailed the customer service and they told me to keep the shoes and they would send the correct one. THree weeks later and nothing, so I...
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Review
#1439181 Review #1439181 is a subjective opinion of poster.
Product
Jjshouse Shoes
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Looking for my order | JJsHouse review from Hurricane Mills, Tennessee

Looking for my order. It's been 20 days
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Review
#1432116 Review #1432116 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Order processing issue
2.3
Details

Update by user Jan 21, 2019

So far, JJSHouse refuses to give me my money back. They offered 40% redound because they cannot sale the dress.

I CANNOT WEAR IT EITHER! Basically, I have to pay them 60% for the dress they screwed up.

Original review posted by user Dec 22, 2018

I ordered a total of 6 dresses from JJSHouse over the past 14...
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6 comments
Anonymous
#1629295

They are out of China and have no intention of returning funds they already have. They sent me a dress with a different top than how it appeared in the picture.

They told me to "purchase some fabric and tidy it up".

What? They act like they can't speak English but when you file a dispute, they suddenly appear to be able to speak and write English very well.....you will lose your dispute too because of their 7 day cancellation policy, no matter if the situation is their fault.

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Review
#1430912 Review #1430912 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.4
Details
i ordered a dress. i had ordered a dress previously and was pleased. i asked if they still had my measurements from the previous dress. they showed me a picture of the first dress. i told them to use the same measurements but to decrease the hips 2 inches. the dress...
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Review
#1429766 Review #1429766 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • No return level or full attention to customer service
  • I felt scammed
  • Will never order from them again refund policy is non existent
Reason of review
Return, Exchange or Cancellation Policy
Loss
$234
Preferred solution
i want my 197.00 which is the price of dress plus s/h. i will eat the $37.00 it cost to return the dress
Tags
  • Evening Dress
  • Mother Of The Bride

Please cancel my e-mails your a fraud company | JJsHouse review from Clifton Park, New York

Fraud company it sucks I have 2 people that order from you and there is no return address sooooi it sucks fraud
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Review
#1424241 Review #1424241 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
I placed an order with them and their policy was hassle free returns. This company is fraudulent. They would not respond with a place to send the returns. About a month later after my credit card credited my account and went after them they gave me the address to get...
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1 comment
tim S
#1619017

they are all a bunch of liars, cheats and thieves! i say CLASS ACTION LAWSUIT!

all you get back from them is "best regards" after refusing to accept any responsibility for their errors, lies and total lack of professionalism!

run zas fast as you can! fraud, fraud, fraud, fraud, fraud, did i mention they are frauds?

Review
#1422623 Review #1422623 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1100
Preferred solution
Full refund