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JJsHouse - To cancel order

I would like to cancel my order of dress #131959 before it ships
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ID
#1766616 Review #1766616 is a subjective opinion of poster.
Pros
  • Pictured products and how they were described
Cons
  • Hard to return
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

JJsHouse - Dont buy shoes from them. *** quality...looks better in picture. Size chart not helpful.

1.4
Details
Cant return "refurbished"shoes which are too big and too flimsy. Will NEVER buy from them again. Suggest you dont either.
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ID
#1765731 Review #1765731 is a subjective opinion of poster.
Location
Fort Myers, Florida
Product
Jjshouse Shoes

JJsHouse - Make sure you know who is receiving your money/ credit cards as payment for your purchases!!!

2.5
Details
I ordered 6or7 ladies hats using my MCU VISA CREDIT CARD. 4187 Post Date 01/07/20 Trans Date 01/06/20 Reference 7454109QP12AQA2FD Description WWW.JJSHOUSE.COM GB Amount $93.98 I have called texted, I am off because I have not received anything not one ladies hats ! I want my order or give me a refund ! I do have the numbers for each hat that I ordered!! Please help me!!!
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ID
#1764625 Review #1764625 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Jjshouse Shipping Service

JJsHouse - I have not received my order

My order number is 2778310804 this is a standard order, suppose to arrive 3-6 days today is 9th day I have not receive it please check for me. I will like to place another order. When I receive this.
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ID
#1764169 Review #1764169 is a subjective opinion of poster.
Location
Newark, New Jersey
Service
Jjshouse Shipping Service

JJsHouse - Dress doesn’t fit properly and can’t be altered

Originally ordered dress order #3332711552 on 12/1/19. When I inquired about having not received the dress approximately 2 weeks later, the customer service rep said the order was cancelled. Long story short it was delivered to me on 1/13, It is too small and cannot be altered so I have sent about 10 emails to JJ's about the difficulties I was having returning and finally I received an email telling me the company would send me a pre printed label so I could send it back. I have already ordered a replacement dress from JJ's, who knows if it will come. I am thoroughly disgusted by the fact that Rochelle never got back to me about sending me the label. I want to return this dress and receive a return form JJ's House
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ID
#1762553 Review #1762553 is a subjective opinion of poster.
Location
Rockville Centre, New York
Product
Jjshouse Dress

JJsHouse - Dress does not fit the opening over the head only measure five inches doesnt fit over the head

JJsHouse - Dress does not fit the opening over the head only measure five inches doesnt fit over the head
The opening over the head is to small only measures 5 inches So can't put it on.
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ID
#1762542 Review #1762542 is a subjective opinion of poster.
Product
Jjshouse Dress

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JJsHouse - Dress doesn’t fit properly and can’t be altered

The dress does not fit properly and can’t be altered. There is no return label and efforts to contact you are extensive. This is ridiculous. How does your company expect people to jump through hoops to return something. This is a disgrace. I want to return the dress and be reimbursed for the cost. Please contact me at 1-516-678-6961. If I do not receive a call back, I will be contacting an attorney. Mary Ellen Beisner
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ID
#1762514 Review #1762514 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Like the dress
Cons
  • Return policy and lack of communication
  • I am extremelly unhappy with the jjhouse
  • No refund or resolution offered
Reason of review
Return, Exchange or Cancellation Policy
Loss
$132
Preferred solution
Full refund

JJsHouse - Too many orders

I need to change my order. Ordered 2 of the same. Do not charge credit card. Im putting A stop on the charges until i can fix my order. Please call me. I need help with my order. BHASTY0213@GMAIL
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ID
#1761455 Review #1761455 is a subjective opinion of poster.
Location
Saint Louis, Missouri

JJsHouse - DO NOT DEAL WITH THIS COMPANY. YOU WILL GET RIPPED OFF!!!!!!

I ordered a dress in November of 2019 for my granddaughter's wedding in February of 2020 and not only did they not send it, they kept my money. I will be getting my money by calling my bank and reporting them for fraud, but please do not use this company.
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ID
#1761394 Review #1761394 is a subjective opinion of poster.
Location
Lafayette, Louisiana
Service
Jjshouse Shipping Service

JJsHouse - Be careful of buying things online!!

I ordered some ladies hats order # 7755823768 using my VISA CREDIT CARD . I have not received anything. I called today and was told there is no order for me! I paid for 2to4 day delivery. Please help me find out what happen to my order! Mrs. Joyce Thompson
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ID
#1760124 Review #1760124 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund

JJsHouse - Returning and exchange of my dress

2.8
Details
They didnt answer my phone call and I would like to speak to an actual person so I can exchange my dress for a different color!
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ID
#1759250 Review #1759250 is a subjective opinion of poster.
Location
Roselle, Illinois
Service
Jjshouse Customer Care

JJsHouse - Depends on service I get from returning this product.

3.3
Details
They said customer service was busy and to leave my phone number and what I needed. I need a Return Authorization to return a dress that doesnt fit properly.
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ID
#1758359 Review #1758359 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • Failure to respond to the consumers
  • Nice gowns
Cons
  • Worst customer service
  • Returns process
Reason of review
Poor customer service
Loss
$173
Preferred solution
Full refund

JJsHouse - Dress I ordered is too small and horrible

1.0
Details
JJsHouse - Dress I ordered is too small and horrible
JJsHouse - Dress I ordered is too small and horrible
Need to return this dress the wedding is on the 25 of January
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ID
#1758352 Review #1758352 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Clothing
  • There dresses
Cons
  • Product is not based in us but they make it appear that way
Reason of review
Bad quality
Loss
$179
Preferred solution
Full refund

JJsHouse - Need to know the color of twn 143260 white or Ivory.

JJsHouse - Need to know the color of twn 143260 white or Ivory.
I need to know the color of the lace on the gown 143360 the top portion and at the bottom of the gown.,,,
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ID
#1757448 Review #1757448 is a subjective opinion of poster.
Pros
  • Very good products

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JJsHouse - Lost parcel

Yodel have not delivered my parcel although said they left it with a neighbour. They can’t find the parcel now. Now I cannot contact you by telephone.
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ID
#1757152 Review #1757152 is a subjective opinion of poster.
Reason of review
Not delivered
Loss
$160
Preferred solution
Let the company propose a solution