dress order return size refund money customer customer service service dresses

Dissatisfied | JJsHouse review

1.0
Details
I submitted a return request within the time constraints because my dress that I spent a large sum of money for wouldn't zip up and was told if I submitted pictures I would hear back from the company within 25 hours. It's been over a week and I haven't heard from them. I will not be recommending this company to future brides.
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Review
#1658431 Review #1658431 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Huge selection
Cons
  • Poor customer servcie
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund

Return | JJsHouse review

1.0
Details
Filled up return ticket and have send email to customer service with no response of any for more than a week now
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Review
#1656687 Review #1656687 is a subjective opinion of poster.
Pros
  • Fact that they are available to consumers
Cons
  • Make it impossible to return gross item
Reason of review
Return, Exchange or Cancellation Policy
Loss
$136
Preferred solution
Full refund
Tags
  • Customs Duty Poor Fitting

Request for return | JJsHouse review

The dress that I ordered is the wrong size and the wrong color and need to return it and I've been trying to email you as well as order another dress and PayPal isn't working please contact me as soon as possible
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Review
#1655152 Review #1655152 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Return policy and customer service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • As Described

Request for return | JJsHouse review from Smyrna, Georgia

Tried to return wrong size dress. Already received correct size. Can’t get permission and instructions on a return.
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Review
#1654585 Review #1654585 is a subjective opinion of poster.
Product
Jjshouse Dress

Dress wrong collkeeps coming I want to exchange Navy for Steel Gray size 22 Ian very happy with dress and need to exchange but don’t know what address to send it back so your 7 day return does not wor | JJsHouse review

4.7
Details
First one wrong color Stormy wanted Steel gray second one came navy want Steel gray third one Navy again want Steel gray hard time finding where to send back
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Review
#1653788 Review #1653788 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • There dresses
  • Good quality
Cons
  • Wrong colors
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund
Tags
  • As Described
I sent mother of the bride dress back on sept 9, 2019 order # 0624989984 it was 137 plus tax which I paid around 153.00 for it. I wanted it exchanged for a 16w I sent back a size 14. I need a 44 inches in the chest area. The bottom of the dress was ok but the dress...
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Review
#1652819 Review #1652819 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Pros
  • Liked the dress but is to small
Cons
  • Do not follow their own return policy
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Deliver product or service ordered
Tags
  • Mother Of The Bride

All sizes are wrong. | JJsHouse review

they keep putting me off about returns. We sent everything they asked ,but nothing has been done.
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Review
#1648818 Review #1648818 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Cons
  • Lack of customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$280
Preferred solution
Full refund
Tags
  • bad service
2.0
Details
RETURN FOR DEFECTIVE MERCHANDISE RECEIVED - JJsHouse review
RETURN FOR DEFECTIVE MERCHANDISE RECEIVED - JJsHouse review
RETURN FOR DEFECTIVE MERCHANDISE RECEIVED - JJsHouse review
no. I want to return a defective item. I received. your return policy says that energy packed of a damaged item will return fully fully refunded and returned however I have written numerous messages emails over and over and over again and no one wants to pay for the...
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Review
#1648582 Review #1648582 is a subjective opinion of poster.

Checking to see if order went thru | JJsHouse review

I have left message for a call back to confirm order was received .
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Review
#1647108 Review #1647108 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Items look nice in the pictures
Reason of review
Order processing issue
Preferred solution
Let me know if order was received

Return | JJsHouse review

Hello, i order silver shoes N.8. When i received the shoes and i tried it the was to tite. I love the shoes, but i want to return and get N. 9. Can you help me please. Thanks
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Review
#1642292 Review #1642292 is a subjective opinion of poster.
Product
Jjshouse Shoes
Cons
  • Quality or service
Reason of review
Good quality