Show reviews that mention
dress order return size refund money customer customer service service dresses
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - To cancel order

They will not answer or reply to me to help me cancel a very expensive order
View full review
ID
#1796294 Review #1796294 is a subjective opinion of poster.
Service
Jjshouse Customer Care

JJsHouse - My order should have already shipped

I'm worried my order wont arrive in time. It was supposed to be shipped 2/14/20
View full review
ID
#1796280 Review #1796280 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Jjshouse Shipping Service

JJsHouse - I only want one pair not 2

I ordered a dress. I think I mistakenly ordered it twice. Please just order 1.
View full review
ID
#1796243 Review #1796243 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Let the company propose a solution

JJsHouse - Checking on my order

Pending new order and checking on existing order
View full review
ID
#1795570 Review #1795570 is a subjective opinion of poster.
Location
Aurora, Colorado
Product
Jjshouse Website

JJsHouse - Never order you can not reach a live representive for this company

can not get a hold of a love representive for your company. Need a representive to call me asap. Paid 500.00 never received my order
View full review
ID
#1789648 Review #1789648 is a subjective opinion of poster.
Location
Panama City, Florida
Service
Jjshouse Shipping Service
Loss
$500
Preferred solution
Full refund

JJsHouse - Placing an order

No one followed up with me.
View full review
ID
#1789294 Review #1789294 is a subjective opinion of poster.
Location
Decatur, Georgia
Service
Jjshouse Customer Care

JJsHouse - Money back

Not going to be able to fit Chinese dress thought it was coming from United state.
View full review
ID
#1787964 Review #1787964 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Never delivered the dress
Preferred solution
Full refund

JJsHouse - I need my refund it’s been over 3 days since I canceled the order

Hello, I appreciate getting contacted but I have not had good communication with JJsHouse. They have been closed due to the coronavirus and are trying to tell me they can’t refund me full price because now, all of a sudden, someone has put their time and ideas into making it. So I’m being lied to. They said to wait for the dress to arrive in March but I canceled the order, I do not wish to wait since my wedding is on Valentine’s Day.
View full review
ID
#1785202 Review #1785202 is a subjective opinion of poster.
Location
Pomona, California
Service
Jjshouse Customer Care

JJsHouse - Maybe

I ordered 2 dress and I paid shipping for 3-5 days and I checked tracking number they said my dress will be shipping in 1 month??? How can I cancel my order ?? I need this dress in 2 weeks !!!
View full review
ID
#1784718 Review #1784718 is a subjective opinion of poster.
Location
Buford, Georgia
Service
Jjshouse Shipping Service
Loss
$281
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - To return an item

Nobody available tor my call was instructed to leave message
View full review
ID
#1784398 Review #1784398 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Preferred solution
Full refund

JJsHouse - DO NOT ORDER FROM THEM.

Do yourself a favor. DO NOT ORDER FROM THEM. They are fraud. I spent over $1000 dollars on flower girl dresses for my wedding. They were not true to size and needed to return them. It took me over 12 months to get my credit card company to put in a fraud ticket. So much unnecessary aggravation. You can't get anyone on the phone ...their return policy is bogus with no clear information on where to return items.....AWFUL, AWFUL,AWFUL
View full review
ID
#1780913 Review #1780913 is a subjective opinion of poster.
Location
New York, New York
Product
Jjshouse Wedding Dress

JJsHouse - Return item

No answer just want to return a veil I bought. Send a Return slip!!!!!
View full review
ID
#1778896 Review #1778896 is a subjective opinion of poster.
Location
Commack, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Need to change my order

Nobody answered when I called customer service
View full review
ID
#1778165 Review #1778165 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Cons
  • Hard to get into contact with customer service
Reason of review
Poor customer service

JJsHouse - Stay away

1.0
Details
JJsHouse - Stay away
I ordered a dress and paid for expedited shipping which said 2-4 days. The dress is taking 3 weeks and will arrive too late. Stop dealing with these China companies!!
View full review
ID
#1776381 Review #1776381 is a subjective opinion of poster.
Pros
  • Different dresses available
Cons
  • Service
  • Return policy and customer service
  • No customer service help
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered

JJsHouse - Make sure to order way way in advance and track your order

1.0
Details

Update by user Jan 29

I'm very worried because Jjshouse has been paid and its been almost two weeks since I was contacted saying it had shipped.

Original review posted by user Jan 29

I can't find a way to see where my order is...I called customer service and it said leave a message
View full review
ID
#1776323 Review #1776323 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Loss
$59
Preferred solution
Deliver product or service ordered