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  • Customers like
    • Prices3
    • Fast delivery3
    • Original designs2
  • Customers don't like
    • Refund policy13
    • Return policy9
    • Hidden fees8
  • From mobile
  • Jjshouse
  • 5 hours ago
  • by anonymous
  • #672825

I'm waiting to hear about my order 0027262843. This supposed to be received in my address already. Please I need information about my order. ASAP. Thanks. Add comment

  • 2 days ago
  • Other
  • Baraga, Michigan
  • Wedding Gowns And Bridesmaid Dresses
  • 27
  • REVIEW RATING 4/5

I need to send two dresses back (within the 7day period) and can not find the return policy form nor contact phone number to obtain a form and return address. I need to get these dresses returned before the 7 day deadline. Is this intentional so I can't return them for a refund? Please respond!. Another thing that's irritating is that I have to enter at least 100 words to submit this complaint.... Read more

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  • From mobile
  • Jjshouse
  • Jul 21
  • by anonymous
  • #669608

I left a message on line a few day ago and no one has gotten back to me i want to exchange my dress for something els .please get back to me. Add comment

  • Jul 16
  • Weddings
  • Chicago, Illinois
  • Jjshouse Wedding Dress
  • 79
  • REVIEW RATING 4/5

I have send several emails for return form on June 23 2015 and July 2 2015 I have given my address and phone number . please send me the form to Valarie Byrd 869 W. Buena Ave. apt 602 Chicago Ill. 60613-1660 The order number 1079368834. The dress is a trumpet/mermaid off the shoulder chapel train satin lace wedding dress with beading sequins (0020560206) color ivory size 14. The dress looks white... Read more

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  • Jul 16
  • Weddings
  • Nuremberg, Bayern
  • Mother Of The Bride Dress
  • 94
  • REVIEW RATING 4/5

I ordered a mother of the bride dress in my regular size. It arrived in good time but the fit was far too small the material was ghastly and then the crunch came when I tried to return the item. Far from being stress free it proved to be the most troublesome process. To top it all after finally packaging the dress and paying a registered fee to return it to the depot. I am now faced with a... Read more

Was this review helpful? 1 0

  • Jul 15
  • Footwear and Clothing
  • Paris, Ile-De-France
  • Wedding Dress
  • 1
  • 1
  • 194
  • REVIEW RATING 5/5

I ordered from this website and received the product with taxes of 83 euros (France) and I didn't even know that it was an importation... It's not clear at all in their website, when we're paying. Besides, the shoes are made from glitter and it fits only for Carnaval and it's poor quality. The worse thing was the dress. I had to buy another wedding dress one week before the wedding, when I... Read more

Was this review helpful? 1 0

  • Jul 13
  • Footwear and Clothing
  • Columbia, South Carolina
  • Dress
  • 71
  • REVIEW RATING 4/5

Have the same issue. I took my measurements BEFORE ordering and when the dress arrived, the zipper sides are in different zip codes. Must be midgets working on these sizes and they are most definitely NOT made to order. Such BS!!! I sent them pics as requested clearly showing it doesn't fit nor the jacket and they refuse to refund me. With the jacket, I can't get my arms down to my sides... Read more

Was this review helpful? 1 1

  • Jul 09
  • Footwear and Clothing
  • Riverton, Utah
  • Mother Of The Bride Dress
  • 1
  • 1
  • 159
  • REVIEW RATING 5/5

I recently purchased a dress from them for a wedding, the dress arrived that it no way near fits. I intentionally ordered it a size larger than I typically wear. I'm larger in the breast than most who are 5'2 and I figured I could always have it tailored. This dress seriously is not the right size. I wish so bad that I would have read these comments first. They are denying that I should be... Read more

Was this review helpful? 4 0
  • From mobile
  • Jjshouse
  • Jul 06
  • by anonymous
  • #661501

Return policy too complicated and no way to talk to anyone. I returned a dress and have had no response about my refund. I ordered silver dress and it was purple! Add comment

  • From mobile
  • Jjshouse
  • Jul 03
  • by anonymous
  • #660473

I had the best experience with JJ's House, my dress fits perfect, great fabric, no fish smell and arrived before expected. Add comment

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