2.0
  • Original designs1 votes
  • Prices1 votes
  • Fast delivery1 votes
  • Refund policy9 votes
  • Return policy6 votes
  • Hidden fees5 votes
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  • 1 day ago
  • Footwear and Clothing
  • Green Valley, Arizona
  • Veil
  • 36
  • REVIEW RATING 4/5

Ordered a veil for my daughter. Ordered ivory. Received white. Sent them picture of veil against white paper and several different items that would be considered ivory (various shades of) to show that the item received was, in fact, white and not what i ordered. Company will not admit mistake or refund money. Thats okay, im calling my bank and telling them that the company will not honor its... Read more

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  • 2 days ago
  • Footwear and Clothing
  • Fort Lauderdale, Florida
  • Prom Dress
  • 36
  • REVIEW RATING 4/5

I bought my daughters prom dress it was beautiful but she did not even have it on for 20 mins and the dress started to fall apart, the buttons started falling off before she even got into the car to go to prom. When she got out the car at the prom it was worst more buttons fell off and the fabric came off the buttons and the top at the neck area the fastener came apart when she started dancing...... Read more

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  • From mobile
  • JJsHouse
  • 2 days ago
  • by anonymous
  • #627125

My dress came back way to small. .how do I return it. Add comment

  • From mobile
  • JJsHouse
  • Apr 21
  • by anonymous
  • #624952

Hwllo I ordered a bridesmade dress and the size was wrong how can i send the dress back never been worn Add comment

  • Apr 15
  • Footwear and Clothing
  • Frederick, Maryland
  • Dress
  • 272
  • REVIEW RATING 4/5

Do not buy on www.jjshouse.com. The dresses' prices listed on their web site do not include custom fee. Your package will be shipped from Hong Kong and UPS will ask you to pay the custom fee. Custom fee for my package was $54. When I refused to pay custom fee the package was not shipped back. UPS International Services representative said to me that JJHouse did not want this package back. So... Read more

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  • From mobile
  • JJsHouse
  • Apr 13
  • by anonymous
  • #621643

Dressed stunk of fish!!!! Smelled as though it was shipped in a container full of rotten fish! Unbelievable!!!! Add comment

  • From mobile
  • JJsHouse
  • Apr 10
  • by anonymous
  • #620595

I ordered a size 12 butting was more like a size 8. They have no return policy. They will only give 20% of the value back or 30% store credit. The only way to get hold of this overseas company is through email. I want a full refund for a dress I never wore and can't even alter! Add comment

  • Apr 10
  • Footwear and Clothing
  • Brooklyn, New York
  • Dress
  • 141
  • REVIEW RATING 4/5

I have had nothing but problems with returning a second dress, when I only ordered one. They won't answer my questions, refuse to give me information about how to return it or receive a refund. They are incredibly disorganized and impossible to work with. Therefore I am going to be stuck with a $188 dollar dress which I do not want. Their system in based on "ticket numbers" which constantly... Read more

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  • Apr 09
  • Weddings
  • Perth, Western Australia
  • Dress
  • 80
  • REVIEW RATING 4/5

I need my dress by the 15 th of april and it was it its way but i changed dress and even though i notified the jjshouse about my new dress and gave the details still i have not received the dress . Today i have received the second dress i have ordered and purchased atfer the one i did not receive and am worried if i am not going to receive the first one :/. Can you pleaseserch for me were did the... Read more

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  • Apr 08
  • Footwear and Clothing
  • Council Bluffs, Iowa
  • Dress
  • 260
  • REVIEW RATING 5/5

100% agreed!!!!! I ordered a dress according to my measurements and their size chart, and without reading their return policy or reviews of their site. BIG MISTAKE!!!!! When the dress arrived it didn't even come close to zipping (way more than their 1/2-1" allowance I was "told" they put in their dresses). I was then told (and yes, this was all via email) that EVERY ONE of their dresses are... Read more

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