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  • Customers like
    • Fast delivery2
    • Original designs2
    • Prices2
  • Customers don't like
    • Refund policy11
    • Hidden fees8
    • Return policy8
  • From mobile
  • Jjshouse
  • 2 days ago
  • by anonymous
  • #658712

I ordered a dress on 6-12 2015 dress has not been delivered they took my payment and gave me a tracking number and ups do not even have the package.i am pissed Add comment

  • 2 days ago
  • Footwear and Clothing
  • Shoes
  • 16
  • REVIEW RATING 4/5

I purchased an evening pair of shoes, the quality was very bad leather was coming apart from the shoes and wrong size, so I put in a claim with jj chat I specified the problem with the quality and the wrong size so jjshouse sent another pair same quality and the wrong size again so I am stuck with shoes of bad quality and wrong size........oh by the way the were not cheap.... I like to know how... Read more

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  • Jun 29
  • Weddings
  • Oakland, California
  • Wedding Dress
  • 64
  • REVIEW RATING 4/5

Ugh!!! I ordered my WEDDING dress from this company!!! My mom warned me... The dress is a knock off to another well known dedigner's dress which I really wanted. This one was half the price. Aaaah but it was less than half the quality! I sent very specific measurements and when it arrived ( only one week later from Hong Kong), the bust is enormous and the waist and hips are so tight I have to... Read more

Was this review helpful? 0 1

  • Jun 27
  • Footwear and Clothing
  • Addison, Michigan
  • Size Chart
  • 38
  • REVIEW RATING 3/5

I bought a simple bolero from this company and it was way too small. I actually ordered two sizes bigger than I wear!!! I sent them a picture like they asked because it was so small and they said they don't give people's money back because it's "custom". How can it be custom when you CHOOSE a size? It was just a little jacket and they didn't ask for my measurements. What a crock of ***!!! DO NOT... Read more

Was this review helpful? 0 2
  • From mobile
  • Jjshouse
  • Jun 26
  • by anonymous
  • #656760

I ordered a dress l took a bigger size, but it still too small. What do l have to do. Add comment

  • From mobile
  • Jjshouse
  • Jun 25
  • by anonymous
  • #656316

I have paid you twice for two difference dresses one to small. No return address to since it back and get my money back. The other dresses have not arrived yet and it have been paid for. I need the dress for a weeding, I need help my money back and the dress that I reorder. Add comment

  • From mobile
  • Jjshouse
  • Jun 25
  • by anonymous
  • #656059

dress sent in U.S. sizes not U.K. as ordered. had £39 import charges to pay before delivery from courier DESPITE being from an English website (.Co. uk). grossly out of pocket now as need to get dresses altered. even postman warned me on delivery that this company well known for charging and not being honest Add comment

  • Jun 22
  • Weddings
  • Romford, England
  • Wedding Bolero
  • 113
  • REVIEW RATING 4/5

I bought a lace wedding bolero from JJShouse and paid £34 for it (I thought this was quite good although some other sites were cheaper) I then paid in excess of £ 11 shipping and then on the morning of delivery had a recorded message call saying I now needed to pay £13 VAT to the delivery driver. All in all the Lace Bolero was a bargain I thought but the charges added to it to come to the U.k.... Read more

Was this review helpful? 0 1
  • From mobile
  • Jjshouse
  • Jun 17
  • by anonymous
  • #651820

bought an outfit with faulty zip i emailed them and they said i could have a refund and that i would be emailed in 24 hours with the return address i never heard from them again do not buy from this company on top of buying the out fit i was charged 31 pound import tax Add comment

  • Jun 15
  • Footwear and Clothing
  • Medina, Ohio
  • Dress
  • 141
  • REVIEW RATING 4/5

My sister n law,Bride to be, wanted the dresses from this site.Received dresses in the wrong color. Fought back n forth with customer service through email for exchange to correct color. Took over a month! Now I am at the point of expecting 40% on new purchase, or returning dresses at my expense, for Full refund, and I have to reorder dresses again. After finding the horrible reviews on this Co.... Read more

Was this review helpful? 1 1

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