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  • Customers like
    • Fast delivery 5
    • Original designs 3
    • Prices 3
  • Customers don't like
    • Refund policy 13
    • Hidden fees 9
    • Return policy 9

Jeg modtog mine kjoler til tiden og de var i super lækker kvalitet. Vil dog sige, at det er mega øv, at man ikke har mulighed for, at se hvordan de forskellige kjoler vil se ud i de forskellige farver og, at det er mega øv, at man ikke kan sende kjolerne retur, hvis de ikke sidder godt. Je ne suis vraiment pas déçu de ma commande.Je dois dire que j'ai été très surprise de la qualité de la robe et je ne pensais vraiment pas l'avoir à temps.Hors la livraison a été parfaite et surtout très rapide et suivi très sérieusement. Je recommanderai sa... Read more

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Be wary of buying from JJs House. Return policy is hard to find when purchasing. You receive no forewarning of their refusal to refund or admit they are wrong. It's almost like the hope you are unhappy and will make a 2nd purchase from them. Almost a month of back and forth, pictures of dresses I wear daily showing how small their dress is in comparison, almost 20 emails later, and all they were willing to do is give 40% back. They claim there is extra fabric in the seams to make renovations. WRONG! Fabric is cheap...came with snags. This was... Read more

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  • From mobile
  • Jjshouse
  • 2 days ago
  • #839236

Dress was suppose to be 18 w, more like a 16,refused to exchanged,but offered a 10 percent off another purchase.only have a seven day return policy.ordered dress while out of town,came while I still was out of town, but they did not care. Add comment

I ordered a dress from this company the dress came and it looked as if I had my 5 year old niece make it for me. The seaming was wrong the material was awful and the dress was just ugly. It was nothing compared to the dress that I order. There is no 1800 number to contact and have been sending emails and I have not gotten any response as to how I can return the dress never again will I order from this company. Poor service!!!!!!! Read more

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  • From mobile
  • Jjshouse
  • Apr 27
  • #837081

Horrible. Their sizing is way off and they refuse to refund or exchange Add comment

I recently purchased a wedding dress from JJ House. I measured and chose the correct size. The dress arrived and the color was not what was pictured. When I tried it on, the bust was 3 sizes larger than I requested. They put some sort of support to make the bust larger which cannot be removed by a tailor without ruining the dress. I contacted JJ House and was asked to submit a request and pictures. Once done, they still will not take a return, but offer 20% off my next purchase. The dress is not what I ordered. They do not allow for... Read more

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I ordered a dress & bolero wrap by extra option on my own special sizes/rates. When I received the dress it didn’t fit well; it was too big. I had to remake it. The wrap, however, was too short, so there wasn’t enough material to remake. When I contacted the company, they asked me to send pictures from myself in the dress, which I did. I didn’t accept the first proposal of a refund with keeping the dress&wrap or a higher discount on a new purchase. Also I did not accept the second proposal that was the same but a higher %. After that they... Read more

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  • From mobile
  • Jjshouse
  • Apr 11
  • #828131

Such a bad experience, I ordered my wedding shoes and the size hart I went off was totally wrong .. The shoes came to big and the straps would even reach to buckle. The return policy is *** Add comment

  • From mobile
  • Jjshouse
  • Apr 11
  • #828076

I need a phone number so I can return what I have.... Add comment

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