JJsHouse Complaints and Reviews

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JJsHouse
Main address: 9B, Amtel Building Central Hong Kong, China
00852-8170-1269, , service@jjshouse.com
  • 94+11 mobile complaints
  • $13.1K claimed losses
  • $124 average
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  • 1 hour ago
  • Online Shopping
  • 6

Very bad service, very bad quality! 100% fraud!!! I ordered dress and got VERY POORE WRONG PIECE OF MATERIAL! I asked to return it and they did not give me an address! They offered me discount! Discount for what? I paid 300 $ and got wrong size, wrong color dress. I think original price for that purchase around 15-20 $ . You can not use that dresses for nothing! Even the sleeves was deferent,... Read more

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  • From mobile
  • JJsHouse
  • Sep 26
  • by anonymous
  • #538866

Stay away from this company!!! They will scam you!! They sent me wrong dress and said I got what I ordered! I ordered a turquouse blue dress and received a violet dress. The colors aren't even close! They wouldn't refund me! Add comment

     

  • Sep 21
  • Footwear and Clothing
  • Roselle, New Jersey
  • Positive Experience
  • 112

I had a great expirence the dress was a little long and they refund me $54 to fix it. The dress is gorgeous everyone at the party loved it. The material and termination of the dress are great. Before you order I really recommended you to take measurements. The sizing is different from the us also check the returning police. The costumer service is very attentive they always promptly reply me,... Read more

Was this review helpful? 1 1

     

  • Sep 18
  • Footwear and Clothing
  • Dresses Made To Order
  • 365

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NOT! If your measurements are some what not what they THINK they should be you will go through *** trying to get your dress made! ***I have 18" shoulders, my measurements for my arm pit around the shoulder are also bigger..I also have a small bust... Well they kept asking me to... Read more

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  • Sep 13
  • Online Shopping
  • Boston, Massachusetts
  • Additional Delivery Charge
  • 1
  • 1
  • 488

I wanted a beautiful dress for my Mother at the time she passes suffering from Alzheimer's for the last 15 years. I ordered a sky blue, high collar lace gown. It arrived smashed into a square carton type box. It was a mess when I pulled it out, and inside out. Not sure if it was purposely sent that way, or rifled through by customs. It was in an open plastic bag. These gowns are made and... Read more

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  • Sep 11
  • Footwear and Clothing
  • Product Return Policy
  • 3
  • 3
  • 229

Dress Not As Expected; Return/Refund Nightmare! Initial request for return authorization sent to JJ's House on 07/23/2014 (i.e., day after receipt of merchandise). Here a dialog of what happened... Sent to JJ's House on July 25, 2014: "Requested RETURN AUTHORIZATION (i.e., Product Return) 3 days ago and I yet to receive the authorization. Why is it taking so long." Sent to JJ's House on July 26,... Read more

Was this review helpful? 1 1
  • From mobile
  • JJsHouse
  • Sep 08
  • by anonymous
  • #531287

Careful ladies. I ordered a dress in the color "grape" and when it arrived, it was more a rose wine color which is the same as the bridesmaids. I am the mother of the groom so I cannot wear this dress. JJS House won't take back this off-the-rack sized dress and won't even respond to my second email. They told me to give it to a friend. I'm now out $200.. Wouldn't you expect "grape" to be purple. Add comment

     

  • Aug 31
  • Footwear and Clothing
  • Manhattan, New York
  • Dress
  • 477
JJsHouse - Review about Dress from Manhattan, New York
1 of 2

The right side is higher than the left side & very bulky under the cup &it needs to be shortened ? Read more

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  • From mobile
  • JJsHouse
  • Aug 29
  • by anonymous
  • #527595

Wrong color, 3 sizes to small , and a hole in dress by my zipper. Ordered IVORY and got WHITE!!! Add comment

     

  • Aug 29
  • Footwear and Clothing
  • Salinas, California
  • Wrong Dress
  • 2
  • 2
  • 229

I TRIED TO CONTACT JJS HOUSE TO RETURN MY DRESS AND PHONE NUMBER WAS A FRAUD . ALL THE STEPS THEY GAVE U TO RETURN, WAS IMPOSSIBLE. NO CUSTOMER SERVICE IS AVAILABLE AS STATED IN THEIR WEBSITE. THEY ASK FOR PICS. AND PHOTOS TOO. TOTAL SCAM........ LOST 200 DOLLARS.... BEWARE...THIS WAS MY WEDDING DRESS. ORDERED IT ON 8-24 . THE SIZING IS RIDICULOUS. PHONE NUMBER DOES NOT EXIST.THE WEBSITE DIRECTS... Read more

Was this review helpful? 4 0
 
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