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1.7 Based on 111 reviews
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  • Customers like
    • Fast delivery 5
    • Original designs 3
    • Prices 3
  • Customers don't like
    • Refund policy 13
    • Hidden fees 9
    • Return policy 9
  • From mobile
  • 11 hours ago
  • #890503

no refund what idiots n scammers u all are..god will punish u all..

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I make a order on a dress my name is sandra davis adress 296 East 49th Street Apartment 2 Brooklyn New York 11203 somebody call me about my height it is 5 4 inches can you all please contact me at 718 909 4654 it's very important I need to dress by August 5 thank you order number is 13#44#29 Read more

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  • From mobile
  • Jul 22
  • #886791

Never buy anything from them..My wedding dress arrived and it was so ugly nothing like the picture. Beware than they dont call me back n no email ir nothing..very unprofessional. That is why they are so far away.my wedding has been ruin. i want my refund but no luck..fate numbers on website n address..never buy from them n i hope someone closes them down..scammers

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I need to return the dress to jjshouse please. Would you allow me to do that? Thank you, Terrie Offer 214-316-6870 terbabe5@yahoo.com Read more

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The company offered 10% for return of dress or a 20 % coupon for a dress that was awful. The bottom of the dress clashed with the top of the dress ( they should have matched or at least blended together). Sequins were spaced very far apart. Threads hanging all over the dress. The dress is unwearable. It is so obviously cheaply made. I know you get what you paid for but I loved the style and was willing to take a chance. No returns! Horrible... Read more

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Well unfortunately I orders through JJs house for a dress for my nephews wedding I wish I would of read these reviews before they are a horrible company it sounds like I will not get a refund. I was suspicious when package arrived no return label I orders 2 dresses I lost 300.00. So stay clear of this company. And I am going to do all I can to let everyone know of this company I am going to contact a news station and ask them to investigate... Read more

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Jjshouse - No after purchase service
1 of 2

I was assured by Ken in chat that a size 8 would fit my measurements. In the U.S. I wear 2-4. The dress came quickly but is huge. They told me to have it altered and they would pay 10%. It would cost over $100.00 in California where I live to make it fit...why would I do that. I think I just lost over $130.00, do not use them. I'm now reading the complaints and mine is a common one. Also the fabric is cheaper than it looks in the photos. I... Read more

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  • From mobile
  • Jul 12
  • #881125

I did have an experience with this company but with the reviews I am NOT buying from them thank you.

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I purchased a dress for my son wedding on June 13, 2016 so I could have it before the wedding on July 9, 2016. I sent a text and chatted with several others regarding this situation and I never received a response from not one single person. I even chatted with them and ask them how to return the dress back because I paid for what I wanted and didn't receive it. I told them I like my dress and just wanted it made the way the picture showed it.... Read more

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I can only assume that the positive reviews for JJsHouse are largely fabricated by their own employees for i have had a terrible time, delivery took far longer than expected. then the shoes themselves broke after a half hours wear. i have e-mailed them and send photos of the damage but they are disputing my right for a refund, they have offered me the option to keep the boots (which clearly cannot be worn) and have a voucher for 40% of their... Read more

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