JJsHouse Complaints and Reviews

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JJsHouse
Main address: 9B, Amtel Building Central Hong Kong, China
00852-8170-1269, , service@jjshouse.com
  • 103+12 mobile complaints
  • $14.5K claimed losses
  • $126 average
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  • From mobile
  • JJsHouse
  • 2 days ago
  • by anonymous
  • #549224

My order number is 8183391383 cake toper I want to change the date to 24/01/2015 . Thank you so much! Agmea Smith Add comment

     

  • Oct 17
  • Footwear and Clothing
  • Newark, New Jersey
  • Cocktail Dress
  • 474

I purchased a A-Line Princess V neck cocktail dress. I received the dress which was not custom made. I ordered a size larger to make sure the top part would fit properly. When I received the dress I was excited and tried it on immediately. The dress fit in the waist but did not fit up top. I looked for the customer service number to start the return process. There is no customer service number!!... Read more

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  • Oct 15
  • Footwear and Clothing
  • Return Fee
  • 202

I wish I could read those reviews before ordering !! I kept my first order so I guess thats why there was no extra "TAX and Duty" charge . After explaining that in the second order the two dresses were a poor quality and did not fit me well. One was big and the other one small but the measurements were supposed to be the same. They kept giving me a bunch of *** like WE SPENT TIME SEWING YOUR... Read more

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  • Oct 14
  • Footwear and Clothing
  • Dress Refund
  • 247

DO NOT ORDER a dress from this company. They trick you with there return policy. I ordered a dress that was not custom made and it did not fit and was too long. I asked for a refund the day I received it and sent the picture and everything they asked and was told NO refund. They said their policy states that theres no returns unless it was sent in the wrong color or there was a defect. That was... Read more

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  • Oct 09
  • Footwear and Clothing
  • Dress Quality
  • 399

I bought three dresses after looking at them on their web site,paid £36.50 shipping charges on top of £230 for the dresses.On arrival was hit with £80 delivery-import duty payment,was not allowed to check contents until this payment was handed over.On checking the dresses none of them fitted despite being a standard size 14. In order for them to fit all would have to be altered at some... Read more

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  • Oct 07
  • Footwear and Clothing
  • Delaware, Ohio
  • Wrong Dress Delivery
  • 1
  • 1
  • 321

I ordered a beautiful dress ( or what I thought was beautiful from the website) In burgundy and I ordered it a size bigger just in case because I am a bustier girl. The dress arrives and it is hooker red, cheaply made. The arm holes are too small, and even the size I got was too small it will not zip up over my bust. I contacted the company and they told me to get it altered, or they would... Read more

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  • Oct 07
  • Footwear and Clothing
  • New York, New York
  • Product Return Policy
  • 112

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they give you some *** they can not take the product back. They write back and forth everday with a differnt deal of what they are prepared to do, 20% for you to go to a taylor, 40% and you send the dress back then they will send you another 30%. All kinds of deals everyday other than... Read more

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  • Oct 05
  • Footwear and Clothing
  • Deceitful Return Policy
  • 217

***WARNING - DO NOT PURCHASE FROM JJSHOUSE.COM**** I only wish I had read the reviews on this site as well as the reviews on various other sites like this before I had purchased from JJSsHouse.com. They are anything but customer service oriented and hide behind a vague and deceitful return policy. The dress purchased for my daughter was not the proper size, though they say it was a standard size... Read more

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  • Oct 03
  • Footwear and Clothing
  • Defective Product
  • 210

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look nothing like the dress I ordered. Its stitching was terrible look like my 11 year old daughter had just sewn her first dress. The breast pads were down on the stomach area.I am so upset because it came with no information that you can use to return it. I spent 157 dollars on a dress... Read more

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  • Oct 03
  • Footwear and Clothing
  • London, England
  • Bride Maid Dress
  • 116

Ordered a dress which looked really nice on the model. I looked like a beached whale in the dress so decided to return and order a new one. When I tried to return I was told they would not accept it or give me a refund as the dress was not faulty. No where on the returns policy does it state you cant return items. I was eventually offered a 15% refund on the dress value, which i did not feel was... Read more

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