1.9
  • Fast delivery1 votes
  • Refund policy8 votes
  • Return policy6 votes
  • Hidden fees5 votes
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  • Mar 26
  • Footwear and Clothing
  • Sacramento, California
  • Wedding Wrap
  • 90
  • REVIEW RATING 4/5

I ordered a wrap for my wedding. It took over a month to get to me, which I guess was ok since I ordered early, but this may not work for someone else. My wrap was too small. They refused to exchange it and instead made me send a photo of me in it to decided what they were willing to offer. They offered either 25% off a new one or 20% off refund to pay for resizing at a tailors. Really? 10... Read more

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  • Mar 25
  • Footwear and Clothing
  • Santa Monica, California
  • Dress
  • 74
  • REVIEW RATING 4/5

TERRIBLE EXPERIENCE!!!!! I couldn't return a dress that was too small, instead they offered for me to take the dress to a tailor!!!!!!! I needed a completely different size and they refused to compensate. Zero customer service and the process to file a "ticket" is very complicated to the point most people probably wouldn't. I don't understand how they have 5 stars. obviously their staff is... Read more

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  • From mobile
  • JJsHouse
  • Mar 23
  • by anonymous
  • #612230

Hi my name is Mireille Omidas i order one dress trumpet mermaid scoop neck sweep train tulle evening dress with appliques lace flowers color champagne size 18,W is to small NOW I NEED20 Add comment

  • Mar 22
  • Footwear and Clothing
  • London, London
  • Dance Shoes
  • 127
  • REVIEW RATING 4/5

I ordered two pairs of dance shoes from jjshouse and paid the advertised price for these£34.76 for one pair and £9.73 for the other pair which was a sale price, plus£15.29 for delivery. This order was made at the beginning of March and I paid this bill through my PayPal account. However yesterday I received a voicemail message from the shipping company DSL to say I had to pay a shipping charge of... Read more

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  • Mar 21
  • Online Shopping
  • Arlington, Virginia
  • Dress
  • 132
  • REVIEW RATING 4/5

I paid nearly $370 for 2 dresses, when it came there was a DHL duties & tax bill of $102.12 to get the pkg, that's a total of $ 472. Dresses were horrible, the white one has itchy fabric, sticks out like a box; the purple one had uneven seams so it twists at the bottom. When I tried to return, was told "non returnable" due to custom made, they were not custom made, i simply ordered size 4... Read more

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  • Mar 20
  • Footwear and Clothing
  • Eugene, Oregon
  • Positive Experience
  • 208
  • REVIEW RATING 4/5

I ordered a custom tailored dress from this company a couple months ago. It arrived promptly, was gorgeous, but was too tight. I knew I had to return it, so I looked up their return policies and to my dismay found that I may not be able to return the merchandise. I then looked up, after the fact, reviews for them and found many dissatisfied customers regarding the return policies. I was prepared... Read more

Was this review helpful? 1 2
  • From mobile
  • JJsHouse
  • Mar 17
  • by anonymous
  • #609675

Dont order from jjs house. There customer support is a joke. There dresses are of poor quaility. They smell like dead fish. Over priced!!! Add comment

  • Mar 17
  • Footwear and Clothing
  • Owings Mills, Maryland
  • Dress
  • 82
  • REVIEW RATING 4/5

The dress was poorly made. The inside of the dress poked me. Some of the sequins were misplaced. There were thread pieces coming from the dress. There also was red string stuck to the dress. You can see the piece to make the train which is not shown in the display picture.The material was cheap. The dress looked awful. I need a dress in a couple of weeks and buying from JJhouse was a big... Read more

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  • Mar 16
  • Footwear and Clothing
  • Sydney, New South Wales
  • Shoes
  • 130
  • REVIEW RATING 5/5

PLEASE PLEASE PLEASE DO NOT SHOP WITH THEM THEY ARE THEIFS AND CRIMINALS This is the worst service I have ever received. I will never online shop with them again. I noticed the order was taking ages (this was at 2 weeks) I contacted them and they said they haven't been shipped yet and will be soon. This was NOT good because they wouldn't make it for the wedding, so I just to cancel this order... Read more

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  • From mobile
  • JJsHouse
  • Mar 13
  • by anonymous
  • #608028

the product is great, but the shipping fees bad bad they charged me $40 than ups asks for $60 Add comment

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