2.0
  • Original designs1 votes
  • Prices1 votes
  • Fast delivery1 votes
  • Refund policy9 votes
  • Return policy6 votes
  • Hidden fees5 votes
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  • Apr 15
  • Footwear and Clothing
  • Frederick, Maryland
  • Dress
  • 88
  • REVIEW RATING 3/5

Do not buy on www.jjshouse.com. The dresses' prices listed on their web site do not include custom fee. Your package will be shipped from Hong Kong and UPS will ask you to pay the custom fee. Custom fee for my package was $54. When I refused to pay custom fee the package was not shipped back. UPS International Services representative said to me that JJHouse did not want this package back. So... Read more

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  • From mobile
  • JJsHouse
  • Apr 13
  • by anonymous
  • #621643

Dressed stunk of fish!!!! Smelled as though it was shipped in a container full of rotten fish! Unbelievable!!!! Add comment

  • From mobile
  • JJsHouse
  • Apr 10
  • by anonymous
  • #620595

I ordered a size 12 butting was more like a size 8. They have no return policy. They will only give 20% of the value back or 30% store credit. The only way to get hold of this overseas company is through email. I want a full refund for a dress I never wore and can't even alter! Add comment

  • Apr 10
  • Footwear and Clothing
  • Brooklyn, New York
  • Dress
  • 91
  • REVIEW RATING 4/5

I have had nothing but problems with returning a second dress, when I only ordered one. They won't answer my questions, refuse to give me information about how to return it or receive a refund. They are incredibly disorganized and impossible to work with. Therefore I am going to be stuck with a $188 dollar dress which I do not want. Their system in based on "ticket numbers" which constantly... Read more

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  • Apr 09
  • Weddings
  • Perth, Western Australia
  • Dress
  • 41
  • REVIEW RATING 4/5

I need my dress by the 15 th of april and it was it its way but i changed dress and even though i notified the jjshouse about my new dress and gave the details still i have not received the dress . Today i have received the second dress i have ordered and purchased atfer the one i did not receive and am worried if i am not going to receive the first one :/. Can you pleaseserch for me were did the... Read more

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  • Apr 08
  • Footwear and Clothing
  • Council Bluffs, Iowa
  • Dress
  • 184
  • REVIEW RATING 4/5

100% agreed!!!!! I ordered a dress according to my measurements and their size chart, and without reading their return policy or reviews of their site. BIG MISTAKE!!!!! When the dress arrived it didn't even come close to zipping (way more than their 1/2-1" allowance I was "told" they put in their dresses). I was then told (and yes, this was all via email) that EVERY ONE of their dresses are... Read more

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  • Apr 07
  • Footwear and Clothing
  • Park Forest, Illinois
  • Dress
  • 62
  • REVIEW RATING 4/5

Dress size was not accurate. I tried to get a refund and the company is only reimbursing 30% of dress cost. They do not even offer a contact a telephone number to speak to someone in regards to the matter. I have been dealing with different representatives via email for almost 2 weeks. I am disgusted and will NEVER MAKE ANOTHER PURCHASE FROM THIS COMPANY. I WILL BE SPREADING THE WORD!!! JJHOUSE... Read more

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  • Apr 05
  • Footwear and Clothing
  • Windber, Pennsylvania
  • Positive Experience
  • 147
  • REVIEW RATING 4/5

I've ordered several dresses for school events and dances and received my products with no problems. The size chart was accurate and the dress fit perfectly. Though I was on the fence about buying from this site, I soon discovered there was no need to have worried. Shipping prices were fairly reasonable every time I had an item shipped to me. On top of everything else, all of the dresses listed... Read more

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  • From mobile
  • JJsHouse
  • Apr 03
  • by anonymous
  • #617561

I paid 468.00 for my order including 69$ expedited shipping. Quick on delivery only to endure additional unhidden cost of 60$ brokage fee at UPS. Plan BS!!! Over one hundred dollars for shipping. What a hidden scam!! Of course it was wedding items and who wants to send it back after you plan a wedding. Highly dissatisfied Add comment

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  • Mar 30
  • Weddings
  • Somerset, New Jersey
  • Bridemaids Dresses
  • 349
  • REVIEW RATING 5/5

I received dress on March 24, 2015 promptly. Dress is wrong size and ruffle edges unfinished and popping out. I immediately provided proof Picture of lower front ruffle between the bodice and skirt. Fabric is not sufficient to conceal the joints, rough edges popping out. Ordered US Size 6 Bust size 34 1/2. I received Bust size 31 1/2. I tried to be patient and reasonable. I sent email back and... Read more

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