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  • Customers like
    • Fast delivery1
    • Quality of products1
    • Original designs1
  • Customers don't like
    • Refund policy9
    • Return policy8
    • Hidden fees6
  • From mobile
  • Jjshouse
  • May 29
  • by anonymous
  • #642213

Fraudulent activity, purchased a dress 2 size smaller than ticketed. Received run a round about questionable return policy. Something legal should be done about this company's transaction. Horrified Customer Add comment

  • May 22
  • Footwear and Clothing
  • Dress
  • 155
  • REVIEW RATING 4/5

Contacted jjshouse representative to inform them that my dress was to big and was told I would hear from someone in 24 hours but didn't happen. Contacted them again and was told I would hear from someone in 24 hours and I did. However, the email requested I take a picture of myself in the dress and email it to them. WHO DOES THAT!!! The dress was so big that I would have had to hold it up to... Read more

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  • May 20
  • Footwear and Clothing
  • La Quinta, California
  • Dress
  • 1
  • 1
  • 216
  • REVIEW RATING 4/5

I ordered a dress like a month ago.. I customized the dress and of course it was more. I was ok paying extra because I wanted a perfect fit... I received it and it was so big.... Not what i ordered... The color was nothing like the picture.... I didnt want money back. Just wanted to return it... And get it fixed. But they wouldnt. They only gave me 20% back so I Can Take it to get it fixed....... Read more

Was this review helpful? 0 1

  • May 17
  • Footwear and Clothing
  • Formal Dress
  • 1
  • 1
  • 108
  • REVIEW RATING 4/5

I ordered a dress last year and it was too tiny and small, I usually wear size 4 but this dress was like size 0. I only weight 96 pounds but this dress was so small that I could not zip it. I returned it but they never paid me back. I tried numerous time to contact them even called them, but they did not understand English and it is all in chines language, it is impossible to communicate with... Read more

Was this review helpful? 0 0
  • From mobile
  • Jjshouse
  • May 15
  • by anonymous
  • #636460

I ordered an organza wrap, it was awful. It looked like a 5yr old cut and had sewn it together.. it was uneven and looked terrible.. looked nothing like it did online... don't waste your money .. i think those 5 star reviews on their website are fake.. Add comment

  • From mobile
  • Jjshouse
  • May 08
  • by anonymous
  • #632879

Ordered dance shoes. They were tiny and when I pulled the laces, the eyelets tore. I contacted them through their website, got no acknowledgement that the email was received so have no proof I ever sent it. Don't use this company 'cowboys' Add comment

  • May 05
  • Footwear and Clothing
  • Los Banos, California
  • Dress
  • 311
  • REVIEW RATING 5/5

I ordered a dress from them for 168.00 . When I received the dress I tried it on and could not get the zipper to go up and down even when I did not have the dress on.. The zipper is sewn in on the side and has a pucker at the waist line.. I immediately Email Jjs to return the dress and was tol they would only refund 15% of my money..When I let them know that was unaccdeptable they then offered... Read more

Was this review helpful? 2 1

  • May 04
  • Footwear and Clothing
  • Los Angeles, California
  • Prom Dress
  • 166
  • REVIEW RATING 4/5

I purchased a dress for my daughter for her prom. It arrived inside out, balled up and stuffed in a ziplock bag. The color was nothing like the picture. And although my daughter is a perfect size 6, she was unable to move her arms while wearing this disaster. They refuse to let me return it and actually had the audacity to claim it was made for her so therefor they wouldn't be able to resell it.... Read more

Was this review helpful? 0 0

  • May 01
  • Footwear and Clothing
  • Baby Shower Dress
  • 121
  • REVIEW RATING 4/5

I ordered a baby shower dress and although it was advertised as maternity dress, IT WAS NOT. Their advertisement was very misleading and the dress was expensive. They WOULD not return my money even though it was not my fault. This company just wants your money. Be careful; don't order from them because if your size is not right, you are stuck with the dress that you don't want. They are only... Read more

Was this review helpful? 0 0

  • Apr 30
  • Footwear and Clothing
  • Miami, Florida
  • Dress
  • 1
  • 1
  • 137
  • REVIEW RATING 4/5

Worst refund policy ever. The dress I ordered looked nothing like the one online. I didn't want back the money just to exchange an unworn dress.. They didn't state their return policy on the website. They made it seem as if the dress was being shipped in the United States!! Now I'm stuck with a dress I hate.. Do not purchase anything from this site. Waste of money and time Read more

Was this review helpful? 0 0

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