JJsHouse Complaints and Reviews

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JJsHouse
Main address: 9B, Amtel Building Central Hong Kong, China
00852-8170-1269, , service@jjshouse.com
  • 111+15 mobile complaints
  • $15.1K claimed losses
  • $120 average
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  • From mobile
  • JJsHouse
  • Nov 21
  • by anonymous
  • #560690

I place my order taking off card not received confirmation number ok ok Add comment

     

  • Nov 19
  • Footwear and Clothing
  • Perth, Western Australia
  • Dress Alteration
  • 104

really happy with the dress, but i requested bust size 38 inch. I cannot do up the zip. When I put the measuring tape on it, it is only 36 inches. I would like to send it back to you to be altered. Hoping to have it by the 18th December. I would prefer for the bust not to have pads in it as I will wear my own bra. I am not sure how many words I can type as to this problem. It is pretty straight... Read more

Was this review helpful? 1 1
  • From mobile
  • JJsHouse
  • Nov 18
  • by anonymous
  • #559241

Bought 3 dresses (over £200) after paying £30 for delivery I got stung with another £67 fee import charges/tax when they arrived in this country. When I complained (3 times) they didn't even reply! Add comment

     

  • Nov 12
  • Footwear and Clothing
  • Shoes
  • 174

I ordered those shoes for my wedding. I was super excited until they showed up. Glue all over, fabric sole ( so impossible to be worn outside), wrong colour , you name it !! Ver polite emails from the seller in return to my complain, they said : ship them back and we give you e refund. That sounds good until you realize the shipping costs are 2 times the price of the item. They wouldn't help at... Read more

Was this review helpful? 3 0

     

  • Nov 09
  • Footwear and Clothing
  • Fayetteville, North Carolina
  • Dresses
  • 235

These dresses are ***. I spent a total of over $400 on two dresses. They have seam runs, stains, and the have some cheap colored fabric that matches nothing! I have contacted JJs house and they offered me to pay half of the extra fee that they charges of $60.12. They called this a customs fee. However, I called customs. The fee was made payable to ReadMob, which is JJs house. What a scam. These... Read more

Was this review helpful? 5 0

     

  • Nov 07
  • Footwear and Clothing
  • Return Policy
  • 1
  • 1
  • 111

ordered a wrap, cheaply made. Terrible return policy. Told to give it as aging as they wont Take it back.STAY AWAY STAY AWAY.received emails stating no returns yet they have a return policy. Never worn .this company is stealing money from American consumers Took in regular shipping 1 month to arrive and in poor condition.Going to report this to the better business bureau and to my state... Read more

Was this review helpful? 2 1

     

  • Nov 05
  • Footwear and Clothing
  • Saint Louis, Missouri
  • Dress
  • 96

I was charged a surprise fee of $39.80 at delivery! Dresses cheap, stiff material, smelled, and was not sized right Save your money..do not buy from them! Buyer Beware! Bad customer service.....they never even responded back to me. Terrible company! Dresses were made with cheap materials......will never order from them again. Big waste of money. This company should not allowed to sell their... Read more

Was this review helpful? 4 0

     

  • Nov 03
  • Footwear and Clothing
  • Dublin, Virginia
  • Wedding Dress
  • 1
  • 1
  • 449

From : kim24fan1973 Subject : Payment Issues Additional Information : I got my dress today. It looks beautiful but am extremely unhappy that I had to pay a $39.80 brokerage fee on delivery after paying for shipping. I think that if you are going to charge this fee it should be included at checkout and not thrown in as a last minute surprise. I would really appreciate some instance in this issue... Read more

Was this review helpful? 5 0
  • From mobile
  • JJsHouse
  • Nov 02
  • by anonymous
  • #553277

I ordered dress from jjshouse, the dress was tight , I contacted the company for an exchange, to my surprise, the company refused to exchange, instead I was offered 30% of on next purchase Add comment

     

  • Oct 28
  • Footwear and Clothing
  • Delivery Charge
  • 278

I ordered two corsets as a tester before I ordered a ball gown. Cost came to about £30 UK with a £17uk delivery charge. Appalled to be hit with £17uk in tax/vat payable to dhl before delivery; over 50% of cost of items ordered. Corsets don't fit and one has buttons obviously higher than the hooks and will not do up. Sizings are way out. Better off buying from a known and reputable company with a... Read more

Was this review helpful? 1 1

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